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How Robotic Process Automation (RPA) is Optimizing Remote Workforces

How Robotic Process Automation (RPA) is Optimizing Remote Workforces

Businesses continue to reimagine how they work by understanding their internal workings and using technology to transform and remove the bottlenecks holding them back.

We’ve all seen the vast leaps in efficiency, resiliency, and cost savings a remote workforce can bring to a business. The next level in unlocking your crew’s full potential is integrating Robotic Process Automation (RPA).

Leverage RPAs to focus on tasks and let your people focus on customer relationships.

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Workforce Optimization - The Benefits of RPA Technology-01

Getting Started

If you are new to Robotic Process Automation, the easiest way to describe RPA is software that can be easily trained to perform repetitive tasks. (Learn more by reading our Robotic Process Automation: Getting Started White Paper)

RPA is the application of technology to streamline workflows and eliminate tedious activities. Teams can use software to automate mundane, daily tasks as simple as completing a transaction or entering data, or as complex as deploying thousands of AI-assisted bots to tackle larger challenges within your organization.

Low Risk – High Reward

What makes RPA such a powerful tool is that it typically has low initial investment, even lower cost to maintain, and is relatively easy to incorporate – it requires no disruption to underlying systems. The low cost paired with the huge boost in efficiency allows for your initial investment to be paid off quickly in the short term and leads to and increases your bottom line in the long term. Simply put, RPA will make your organization more comfortable to run and will increase its yields.

RPA Works For Everyone

Regardless of being a SaaS-based start-up or a Fortune 500 business, there are RPA solutions that can transform your organization and take it to the next level. For example, Walmart has used RPA solutions to automate everything from online transactions to retrieving audit information. Similarly, SaaS start-ups are using RPA to automate tedious back-office tasks like time reporting, invoice processing, and payroll runs.

The McKinsey Global Institute forecasts that 30 percent of tasks in most occupations can be automated and RPA is starting to seize the opportunity. Leverage RPA to free upwards of 30 percent of your employees time allows them to focus on innovation, improving the product, and most importantly focus on your customer interactions.

Start Planning and Budgeting Now

Investing in your company’s RPA ability now not only allows you to improve existing processes but also enables you to be more adaptable in the future when unexpected challenges arise. Picture your organization where your employees no longer have to worry about tedius things and can instead use their creative ability to add value to your organization. This is what RPA can provide.

Looking at the unfortunate events of COVID-19, many companies were left scrambling and stranded because of their inability to provide an efficient remote working environment. However, those that had already improved their digital space by going through a workforce transformation and investing in RPAs were able to outcompete others by not missing a beat as they transitioned to remote work – and put a gap on their competition.

With RPA’s it’s important to remember that you keep your long-term vision in mind, not only from a company perspective but also from a technology perspective.  If you don’t have a strong digital strategy in place, or haven’t gone through a digital workforce transformation, perhaps a better place to start before thinking about Robotic Process Automation is reading about Digital Transformation and working through our Transformation Guide.  Starting here will help pinpoint the areas primed for RPA that will deliver instant impact to your organization.

We all continue to evolve and adapt to the changing business landscape and your digital infrastructure needs to be at the top of the list when it comes to planning and budgeting for 2021.

Read more about how RPAs can revolutionize your organization here

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